Technical & Clinical Support

Internships
Maintenance & Service Level Agreements
Repair & Refurbishment
Custom Manufacturing
Asset Management
SANS Certified Certificates
Expert technical and clinical support from our fully trained technicians.

Ecomed’s products carry some of the longest and most comprehensive warranties in the industry, testament to the quality and faith we have in our products.

Approved Learning Site

Ecomed specializes in the repair and refurbishment of a wide range of medical equipment to extend its lifespan and ensure optimal performance. This includes various medical devices such as operating tables, theatre bed accessories, oxygen concentrators, emergency trauma beds, hydraulic chairs, electronic boards, and power supplies. Each item is meticulously assessed and restored to meet stringent operational standards, providing healthcare facilities with a reliable and cost-effective alternative to equipment replacement.

Biomedical Technical Centre

Ecomed provides full service & support for all our products.

This includes the provision of clinical and technical expertise for installation, commissioning, and training.

Equipment operation and uptime is critical for both patient care and optimal hospital functioning. Our technicians perform on-site assessment, repairs, servicing, calibration and maintenance.

Maintenance and Service Level Agreements:

To ensure long-term product reliability and performance, improved patient safety and care, and to assess expertise for our customers, we offer both maintenance agreements (MA) and service level agreements (SLA) options.

Homecare Technical Centre:

Have peace of mind knowing your home oxygen equipment carries some of the longest warranties.

Our dedicated Homecare Advisors conduct quarterly compliance visits to ensure both you and your equipment are well supported and functioning optimally.

This service forms part of the support we provide to all our monthly rental patients, ensuring continuous care and peace of mind.

For patients who have purchased their own unit, our Homecare Advisors are still available to assist with visits at a nominal call-out fee, should support be required.

In addition, we have a specialised Technical Centre focused on the servicing and repair of our homecare product range, ensuring reliability, safety, and continuity of care at all times.

Third-Party Repairs:

Ecomed specializes in the repair and refurbishment of a wide range of medical equipment to extend their life span and ensure optimal performance.

This includes various medical devices such as operating tables, theatre bed accessories, emergency trauma beds, hydraulic chairs and electronic boards.

Each item is meticulously assessed and restored to meet stringent operational standards, providing healthcare facilities with a reliable and cost-effective alternative to equipment replacement.

Custom Manufacturing:

We supply various custom manufactured theatre table accessories and mattresses for Operating Rooms such as clamps, theatre table accessories and lithotomy sets.